Refund Policy

Refund & Return Policy

Mighty Mahal Ecomm Private Limited

At Mighty Mahal Ecomm Private Limited, we strive to ensure customer satisfaction. This Refund & Return Policy outlines the conditions under which returns and refunds are accepted.

1. Return Eligibility

You may request a return if:

  1. The product is damaged, defective, or incorrect upon delivery
  2. The return request is made within 7 days of receiving the product
  3. The product is unused, in its original condition, and includes all packaging, tags, and accessories

2. Non-Returnable Items

The following items are not eligible for return:

  1. Used or damaged products (not due to our fault)
  2. Perishable goods (if applicable)
  3. Personal care items, innerwear, or customized products
  4. Items marked as “Non-Returnable” on the website

3. Return Process

To initiate a return:

  1. Contact our customer support team through our website
  2. Provide your order number and reason for return
  3. Once approved, follow the instructions for pickup or self-shipping

4. Refund Process

  1. Refunds will be processed after the returned product is received and inspected
  2. Approved refunds will be credited within 5–10 business days
  3. Refunds will be issued to the original payment method

5. Replacement Policy

  1. Customers may request a replacement instead of a refund for eligible products
  2. Replacement is subject to product availability

6. Cancellation Policy

  1. Orders can be canceled before they are shipped
  2. Once shipped, orders cannot be canceled but may be returned as per this policy

7. Shipping Charges

  1. Shipping charges are non-refundable unless the return is due to our error (wrong or defective product)
  2. Return shipping costs may be borne by the customer unless otherwise stated

8. Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account again
  2. Contact your bank or payment provider (processing times may vary)
  3. If the issue persists, contact our support team

9. Changes to This Policy

We reserve the right to modify this Refund & Return Policy at any time. Changes will be effective immediately upon posting on the website.

10. Contact Us

For any questions or concerns regarding returns or refunds, please contact our customer support through our website.

Effective Date: [Insert Date]